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What is happening with 3G?
Luv2talk328's profile

Contributor

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3 Messages

Wed, Sep 13, 2017 7:56 PM

Microcell and wifi won't work at the same time

Since the newest update of my Pixel. I've begun to notice that when I am at home my phone won't connect to our WiFi. It works everywhere else but won't at my house on my Pixel or our Note. I've done all the steps to try and reset both devices /router and nothing changes.

ACE - Sage

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102.2K Messages

5 years ago

You reset network settings, then signed in again?

 

OttoPylot

ACE - Expert

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19.2K Messages

5 years ago

@Luv2talk328 - I'm assuming you're referring to "normal" WiFi and not WiFi-C (WiFi calling). What @lizdance40 suggests is a good idea. If that doesn't work, then you'll just have to go thru all of your Pixel settings to see if something has changed. This is a Pixel issue and not the MicroCell so hopefully some of our Android experts will have some ideas.

Contributor

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3 Messages

5 years ago

Yes. It did not change anything. I have looked through the Pixel settings and everything looks right. If anyone else has any ideas or suggestions please let me know. Thanks!

ACE - Sage

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102.2K Messages

5 years ago

I agree it's the Pixel.  I have the same set up and it works fine.  I assume you tested the wifi without the microcell on. 

 

OttoPylot

ACE - Expert

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19.2K Messages

5 years ago

@Luv2talk328 - turn the phone completely off, wait a few minutes, and turn it back on. It could be that the phone needs to register the MicroCell as part of its cellular neighborhood.

Contributor

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3 Messages

5 years ago

I believe it was the Pixel. Woke up this morning and there had been a update done on the phone and I am now connected to both. Thank you for all of your ideas to help fix the issue.
OttoPylot

ACE - Expert

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19.2K Messages

5 years ago

@Luv2talk328 - common problem with Android devices. Glad  you're back up and running.

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