AT&T Community Forums

Long Time ATT customers need DSL so they can get Cell Phone booster - OR change service provider

Still trying to get an answer about services at my folks address. They have been living at *** also known as **. The cell signal is 1 bar at best, so we either get a cell booster with a DSL or Uverse connection or we will have to cancel our long term association with ATT. The call in service has failed to return a single inquiry.

[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

Responses

curiouscat

Professor

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1.9K Messages

7 years ago

Microcell is provided by the Wireless department, not DSL or U-verse. Call 800-331-0500 to get one.

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OttoPylot

ACE - Expert

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22.7K Messages

7 years ago

@mitchmck - the MicroCell is not a cell booster. It is an actual femtocell (mini cell tower) that broadcasts a 3G cellular signal that your phone connects to. It requires an internet connection (DSL, cable, or fiber) to connect to the AT&T Mobility servers via VoIP. The other options to a MicroCell are WiFi-C (WiFi Calling) if your phones are capable of that or to purchase an actual cellular booster. Cell boosters can be a bit pricey but they do work very well and some are independent of a carrier.

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formerlyknownas

ACE - Sage

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113.4K Messages

7 years ago

@mitchmck

A Microcell does require internet service, but it doesn't have to be ATT internet. ATT is not installing new DSL service as far as I know. But there are other resellers that do. Do a browser search to see who provides internet to their address.

Internet would require monthly paid service of course.

A cell booster is a one time purchase and doesn't require internet to function. While expensive to purchase, it would probably break even in a year over the cost of microcell and internet

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