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What is happening with 3G?
mitchmck's profile

Contributor

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1 Message

Thursday, May 4th, 2017 8:29 PM

Long Time ATT customers need DSL so they can get Cell Phone booster - OR change service provider

Still trying to get an answer about services at my folks address. They have been living at ***  also known as **. The cell signal is 1 bar at best, so we either get a cell booster with a DSL or Uverse connection or we will have to cancel our long term association with ATT. The call in service has failed to return a single inquiry.  

 

[Edited for privacy-This is a public forum. Please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

Professor

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1.9K Messages

7 years ago

Microcell is provided by the Wireless department, not DSL or U-verse. Call 800-331-0500 to get one. 

ACE - Expert

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24.4K Messages

7 years ago

@mitchmck - the MicroCell is not a cell booster. It is an actual femtocell (mini cell tower) that broadcasts a 3G cellular signal that your phone connects to. It requires an internet connection (DSL, cable, or fiber) to connect to the AT&T Mobility servers via VoIP. The other options to a MicroCell are WiFi-C (WiFi Calling) if your phones are capable of that or to purchase an actual cellular booster. Cell boosters can be a bit pricey but they do work very well and some are independent of a carrier.

ACE - Sage

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117.6K Messages

7 years ago

@mitchmck

A Microcell does require internet service, but it doesn't have to be ATT internet.  ATT is not installing new DSL service as far as I know.  But there are other resellers that do.  Do a browser search to see who provides internet to their address.  

Internet would require monthly paid service of course.  

A cell booster is a one time purchase and doesn't require internet to function.  While expensive to purchase, it would probably break even in a year over the cost of microcell and internet 

 

ACE - Expert

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24.4K Messages

7 years ago

@lizdance40 - see post #4. We seem to be chasing each other Smiley Wink

ACE - Sage

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117.6K Messages

7 years ago

Walking in your shadow!  😉   

ACE - Expert

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24.4K Messages

7 years ago

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