What is happening with 3G?
jcweiss1's profile

New Member

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2 Messages

Mon, Mar 14, 2022 5:44 PM

Have not received my new free AT&T Cell Booster

Per my last communications with Darius (AT&T) he stated he was putting a new box in the mail ASAP (that was 2/22/2022). Haven't seen anything yet! Please advise!!!

Constructive

Employee

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27.9K Messages

3 m ago

Advise you keep waiting. 

OttoPylot

ACE - Expert

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18.1K Messages

3 m ago

@jcweiss1 I'd give it another week and if it doesn't show up, you're probably not going to get it. If you received an order confirmation that it has been shipped and is on its way, which you should have, then you can use that when you call into Support. If not, they will probably tell you that they don't have an order placed for you and that the inventory of free Cell Boosters is depleted and the promo campaign has expired.

You can also file a complaint with BBB and that will go straight to Corporate  which will result in a call from the Office of the President. State your case, politely and see if there is something they can do.

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