Mentor
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19 Messages
External GPS antenna
Why does no one at at&t know you can plug in an external antenna into a microcell? why does no one at at&t know where to get and external gps antenna? why does no one at at&t know what the part number for the external gps antenna is? Why would cisco partner with a company that wont educate it's employees on their products?
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OttoPylot
ACE - Expert
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21.8K Messages
10 years ago
The external GPS antenna is mentioned in my Guide (see link in my sig) or you can Google it and find all kinds of external antennas that will work with the MicroCell's antenna input. I think they can go up to 50' in length depending on how much you want to pay. The tip of the antenna still has to be next to a window with an unobstructed view of the sky.
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Avedis53
Professor
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2.2K Messages
10 years ago
Can't answer your questions about why. It isn't even mentioned in the User Guide.
Be that as it may, you can get an external GPS antenna w/25 feet of cable for the Mcell at Amazon for $10.95 w/free shipping.
http://www.amazon.com/AT-Cisco-MicroCell-Antenna-DPH151/dp/B006LEDZX8/ref=sr_1_2?ie=UTF8&qid=1395849496&sr=8-2&keywords=microcell+external+antenna
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Chvcvkw
Mentor
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19 Messages
10 years ago
Thanks Guys both good answers. Now if ATT can educate it's staff about what it sells and how it works instead of over/up selling they might not everyone.
[word filter avoidance]
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Avedis53
Professor
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2.2K Messages
10 years ago
I don't think you can buy an external antenna for the Mcell on AT&T's website either.
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OttoPylot
ACE - Expert
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21.8K Messages
10 years ago
Why AT&T never included the antenna or even mention it in their manual, or on the website, is a question I've asked them many times and never received a satisfactory answer. The reason most of support doesn't know about it is that they were never informed in the first place for reasons only known to AT&T Senior Management.
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Chvcvkw
Mentor
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19 Messages
10 years ago
Att acts so goofy about the microcell i just dont understand it. We have accounts with the "Big 3" cell companies and both sprint and VZW include the antenna and their people are educated on it. I used to call my sprint rep for antenna for my att equipment but now i am making AT&T own up to their "support" claims. Hasnt happened yet.
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OttoPylot
ACE - Expert
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21.8K Messages
10 years ago
I would just use Avedis53's link or Google one. Install it, and if it works, you're done. That's why I put the antenna info in my Guide because AT&T didn't and it has helped some.
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therookie911
Contributor
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2 Messages
8 years ago
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OttoPylot
ACE - Expert
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21.8K Messages
8 years ago
No. Cisco/AT&T did away with the external antenna port as well as the Computer port on the new model DPH-154.
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KJLBBM
Contributor
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1 Message
6 years ago
So with the newest DPH154 Cell, with no attend port, how do you extend the GPS range?
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