As I have previously written, I received a letter from AT&T early this year with instructions as to how to get a free cell booster. I had an active Microcell. I went on line, followed their instructions, received notice I had a cell booster on the way! I even had an ID number given to me fir the specific booster. Well, it never arrived, & no one at AT&T knows “anything!” I have been an AT&T customer for over 55 years.
I went to an authorized store a couple of days ago, to get assistance in transferring my info from my iPhone to a new iPhone I had just purchased and had been delivered to my home. While there, I mentioned the cell boosters. The young man who was assisting me, knew nothing about them. Another sales person there said they had some”in the back.”
I was royally screwed by AT&T. My service is horrible, dropped calls, my battery was wearing out! Had to charge it in the middle of the day! That has never happened ever!
T-Mobile has a (Edited per community guidelines) suit against them. I don’t really know anyone with Verizon. I don’t want to jump from the frying pan into the fire. Thinking about getting my landline back for business calls since I am tired of dropped calls, or the connection being so bad I can’t hear the other person or vice versa!
At some point, AT&T will fire Stankey & someone, hopefully more competent, will take the reins.