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CSV_Firstnet's profile

New Member

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2 Messages

Mon, May 2, 2022 11:48 AM

Cell Booster Pro issue

Trying to activate a Cell Booster Pro for the first time but it is stuck with the Power light blinking white with no other activities.  Completed the registration at the cell booster website but the device status does not show any activity.  

OttoPylot

ACE - Expert

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19.2K Messages

7 months ago

Did you receive an email/text from AT&T indicating that registration/activation was successful and you were ready to go?

How have you setup the CBP?

Have you power cycled the CBP and the router?

New Member

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2 Messages

7 months ago

I pushed in the reset button for about 30 seconds until all the lights flashed.  Let it sit for a while and when I came back all of the lights except GPS are now solid white.   I just received an email stating We've activated your AT&T Cell Booster Pro and it's ready to make calls. 

Looks like the factory reset did the trick.

OttoPylot

ACE - Expert

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19.2K Messages

7 months ago

The GPS light should be a solid white as well. Is the GPS antenna firmly in place (you should hear or feel a click when inserted properly) and is the receiving end either attached to a window or sitting on the window sill?

See my Cell Booster Tech Guide, link is in my sig line, for information on the Cell Booster (and Cell Booster Pro). 

There are some current issues with getting the CBP saving the "approved" phone numbers so don't be surprised if that option doesn't work yet. It is supposed to be fixed in about a month or so.

ATTHelp

Community Support

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204.1K Messages

7 months ago

We're glad to hear that you were able to get your Cell Booster activated, @CSV_Firstnet.

 

Please feel free to come back to our Community Forums if you require additional help. 

 

Thank you @OttoPylot for always being willing to assist!

 

Sydne, AT&T Community Specialist

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