Contributor
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2 Messages
catamount87
Came into the office and my Microcell DPH 151-AT was not lit up at all which never happened before in 6 plus years of use. Everything was connected and couldn't get it AC current. My cell phone was not registering the Microcell but rather AT&T. I read about WiFi calling and turned it on my cell phone. I made a few calls and reception was ok at best.
Went home and found an old adapter to try. Plugged it in this AM and all lights are solid green. My cell now reads 'AT&T Microcell'.
Q: Should I turn off the WiFi calling? I no longer see the little '+' sign on the status bar. Not sure what keeping it on will do for me if anything while I'm in the office.
OttoPylot
ACE - Expert
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21.8K Messages
4 years ago
@catamount87 - The DPH-151 is the original MicroCell. The ac adapters on those would eventually fail, or start to fail resulting in all kinds of connection issues. You could use a voltmeter to ensure that the ac adapter was reporting 16VDC +/- 0.5 with no load. If not, replacing it as you did was the resolution.
Sales of the MicroCell were discontinued at the end of 2017 because the MicroCell has reached its EOL. Service will continue, but probably slowly degrade until AT&T transitions away from their 3G network around Feb. of 2022 or sooner. At that point in time the MicroCell service will be discontinued. WiFi-C is what AT&T and us recommend now if your phone is capable. If you enable WiFi-C on your phone, and your phone is still registered to the MicroCell, you may experience call quality issues because the phone will attempt to connect to the strongest signal, which can vary, and you will have issues. If you want to use WiFi-C (recommended) then power off the MicroCell altogether unless there are others who need it and do not have WiFi-C capable phones. If that's the case, you can either disable WiFi-C and continue to use the MicroCell or enable Airplane Mode on your phone to disable its cellular radio so that your phone can only connect to your WiFi.
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catamount87
Contributor
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2 Messages
4 years ago
Thanks, OttoPylot for that very helpful explanation! Best! catamount87
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OttoPylot
ACE - Expert
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21.8K Messages
4 years ago
You're welcome.
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