@Gouldbusk The link has been broken since the email was sent out. AT&T is trying to fix it but has not had much success. Some tips that have worked for some, but not all are: disable WiFi and try the link on a cellular connection only, try a different browser after clearing out the caches/cookies, and try pasting the link in a private browsing page. You can also try to call AT&T but that’s more an exercise in futility than anything else. Hopefully someone from ATTHelp will see your post and contact you via a DM. Just keep trying.
OttoPylot
ACE - Expert
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24.2K Messages
2 years ago
@Gouldbusk The link has been broken since the email was sent out. AT&T is trying to fix it but has not had much success. Some tips that have worked for some, but not all are: disable WiFi and try the link on a cellular connection only, try a different browser after clearing out the caches/cookies, and try pasting the link in a private browsing page. You can also try to call AT&T but that’s more an exercise in futility than anything else. Hopefully someone from ATTHelp will see your post and contact you via a DM. Just keep trying.
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ATTHelp
Community Support
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231.5K Messages
2 years ago
Hey there, @Gouldbusk! We want to help you stay ahead of the phase out of 3G on February 22, 2022.
Let’s meet in a Direct Message (DM) to discuss placing an order for that new Cell Booster. Please check your Direct Message Inbox.
Look for the chat icon next to the bell icon in the upper right corner of the Forums page.
Looking forward to assisting you!
Lar, AT&T Community Specialist
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