5 years of flawless MicroCell service - now getting interference on calls?
We purchased an AT&T 3G microcell in September of 2010 because our new house was constructed of poured concrete - and it was impossible to get a signal of any kind when inside. The system has worked perfectly for nearly 6 years but for some reason we're now getting interference mid-call that is so bad that it's impossible to communicate with the other party and the call must be dropped. We're conducting business from our home so this level of performance is unnacceptable.
- Has anyone else had this problem and if so were you able to resolve it?
- Has the technology changed and if so do we need a new microcell? (Our microcell unit is 'grey and orange' and the unit depicted on the AT&T website is 'black' so we're left wondering whether or not it has become obsolete.
Please help us. Whenever we call support they have no idea how to support the Microcell.