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What is happening with 3G?
LakeWaramaug's profile

Contributor

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1 Message

Wednesday, November 7th, 2018 7:05 PM

3G MicroCell no longer working at all

I've been told that AT&T is discontinuing provision and support of 3G MicroCell units. I understand the need to move forward. But I found out about this after I moved to a new location and tried to power up our previously successful service, nothing. Now I wonder how to work in an underserved area without a MicroCell type device. What's up these days?

Accepted Solution

Official Solution

ACE - Expert

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24.6K Messages

6 years ago

@LakeWaramaug - The MicroCell has reached its EOL as of the end of 2017. Sales from AT&T are no more. AT&T will continue to support the MicroCell (what ever that means) but support will diminish considerably next year. AT&T is also going to start phasing out their 3G service (like they did for 2G) in favor of 4G/LTE/5G and beyond. The MicroCell will not be hardware upgraded to take advantage of the newer protocols so time is ticking. Yes, WiFi-C is what AT&T is pushing now and will be pushing harder next year and beyond. Your only other options will be to purchase a cellular booster (see my Cellular Booster Guide, link is in my sig line), switch carriers, or possibly try Google Voice.

 

If you need to keep using the MicroCell for now then we will need more info on your new setup, ISP, MicroCell version, etc. In the past, you could take your registered/activated MicroCell to another location (summer home for example), change the address of where the MicroCell was located, power it up, and you'd be good to go. However, that depends on your ISP, hardware used at the new location, and whether your location is in a MicroCell Service Area (which is basically the same AT&T cellular service area).

 

MicroCell's can still be registered/activated so whoever told you that AT&T is no longer "provisioning" MicroCell's is wrong.

ACE - Sage

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117.8K Messages

6 years ago

Your existing device is no doubt dealing with a new ISP and would need a fresh start. @OttoPylot would know better than I how.

The future is Wifi calling, which is not on by default, but available on most of the common ATT branded androids and iPhones 6 or newer.  

If your not sure how to turn in the feature, just list your make and models and we will help.

 

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