Community Support
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6.5K Messages
You want control of your keypad sounds...You have it!
There have been many comments asking to control the chirp and arming/disarming sounds that come from the keypad. Its been a long process, but you now have it.
NOTE: You will only see this new enhancement if your keypad looks like the one below.
ADJUSTING THE ARMING/DISARMING SOUNDS IS NOT AVAILABLE ALTHOUGH IT IS VISIBLE. THIS FUNCTION IS STILL UNDER DEVELOPMENT.
- Log into your Digital Life account using a web browser (This feature is not yet available in the app, however is available using your mobile browser.)
- Navigate to your keypad settings
- You can perform the following actions:
- Lower and raise the arming/disarming sounds (THIS FEATURE IS NOT YET AVAILABLE)
- Mute and increase the sound when pressing the keypad buttons
- Mute and increase the sound heard when a door/window is opened/closed
- Darken or brighten the backlight of your keypad
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
directv_123
ACE - Guru
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900 Messages
6 y ago
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directv_123
ACE - Guru
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900 Messages
6 y ago
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ATTDigitalLifeCS
Community Support
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6.5K Messages
6 y ago
Hello @directv_123
Which slider are you referring to?
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directv_123
ACE - Guru
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900 Messages
6 y ago
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directv_123
ACE - Guru
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900 Messages
6 y ago
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directv_123
ACE - Guru
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900 Messages
6 y ago
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alpharock
Tutor
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12 Messages
6 y ago
I have to admit I was pretty excited to see the slider feature added this morning after more than a year of complaints from hundreds of customers. I'm not at home to test volume but the slider definitely doesn't work right. Just as directv_123 said, try to go more than halfway and it bounces to full volume. And it appears halfway slider is still full volume on the pad. Are you listening AT&T? Good on you for finally moving forward. Let's get the bugs worked shall we?
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ATTDigitalLifeCS
Community Support
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6.5K Messages
6 y ago
I apologize for jumping the gun on this, however the only functionality not yet available is lowering the arming/disarming sounds. However, this functionality is coming which is evident by the visibility of the option which was not originally there. Here are the options you now see when logging into your account on the web.
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wenglish98027
Employee
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30 Messages
6 y ago
I have a different keypad - the buttons are covered by a flap that hinges down.
Will this functionality be coming to that keypad?
I'm a bit concerned that this system was installed 6 months ago, and apparently I was sold an old model keypad.
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buckeyegoose
Scholar
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186 Messages
6 y ago
I too wonder if this will be coming to those of us with a key pad that has a flip down cover. Any word @ATTDigitalLifeCS ?
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directv_123
ACE - Guru
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900 Messages
6 y ago
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Beep123
Mentor
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50 Messages
6 y ago
If your whole family leaves the house at the exact same time, then it might be useful. Just make sure you don't go throw away the trash at night because then you'll wake up anyone.
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ATTDigitalLifeCS
Community Support
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6.5K Messages
6 y ago
Hello @buckeyegoose
Unfortunately, your keypad does not have the ability to add this functionality.
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directv_123
ACE - Guru
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900 Messages
6 y ago
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Remrap
Contributor
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3 Messages
6 y ago
Arming/Disarming is still not working. Any ETA?
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