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Thu, Nov 4, 2021 10:46 PM
What happened to Touch ID in the latest app update?! It is no longer available!
1 عام مضت
Touch ID is still available as an access method for the App. What type of phone/device are you using?
I am using an iPhone 8 Plus
There are two ways to access touch ID using your iPhone 8 Plus. If the first options does not work, use the second option.
Make sure you are using the latest iOS version.
First Option (Quick Method):
Second Option (If the quick method does not work):
That should get your Touch ID activated. :-)
Neither of those worked - I never got the Touch ID pop-up.
I just went through all the steps on an iPhone and the Touch ID didn't appear as you mentioned. I then exited the app and then reopened it to sign in and that is when I received the Touch ID pop-up.
If that does not work for you, please let me know the following:
Here is where the Touch ID Pop-up should appear. I hope this helps.
I finally got it to work.
Perfect. Thanks so much for working with us to get your Touch ID working.
Have a wonderful weekend. :-)
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