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Goldenmiss's profile

Contributor

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3 Messages

Sat, Jan 13, 2018 5:12 AM

Is digital life app down

Is digital life app working today I am unable to log in on any devices get unable to authenticate yoI st this time. 

tig1124

Scholar

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96 Messages

5 years ago

It's been down more than it's been up for the past 7-10 days.  It's getting ridiculous again.  So unreliable.  You login, try to view videos, the app crashes and goes to the background, then you have to login again and it does it over and over.  I can't wait until this last year of my two year contract is over - I AM GOING TO CANCEL.  They'll have basically stolen $55/mo for 24 months and not provided anything reliable.  The whole purpose of subscribing to DigitalLife was the remote access to cameras and the system thru the application.  If the app doesn't work, how can we even be sure the system is working?

directv_123

ACE - Guru

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909 Messages

5 years ago

Sometimes it works, sometimes it doesn’t.

Their BillPay system works 100% of the time....  It’s all about priorities.  😞

iobunny

Scholar

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307 Messages

5 years ago

@Goldenmiss - I would say it has been spotty! 

 

@ATTDigitalLifeCS & @ATTDigitalLife - Any news on these outages and why they occur?

Contributor

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3 Messages

5 years ago

I chatted in last night and was sent a link to reset my password, worked until this morning and it’s down again same issue. 

iobunny

Scholar

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307 Messages

5 years ago

@Goldenmiss - I just checked mine and I can log in. Have you tried on a computer/laptop or through the internet to see if you can get in? Is it only the app? I merged to get into mine on both my iPhone and iPad. I am based in Los Angeles. Not sure if you are affected due to being to a different market?

Community Support

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7K Messages

5 years ago

@Goldenmiss Unfortunately there was an issue that did affect the use of att.com, myatt.com and the DL Mobile app. This issue has been resolved and you should not have any more issues logging in. We apologize for any inconvenience this may have caused.

iobunny

Scholar

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307 Messages

5 years ago

Thanks @ATTDigitalLifeCS - I can log in and had no issues. I hope @Goldenmiss is now able to log back in?

Contributor

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1 Message

4 years ago

This is balogny supreme.. When I needed it the most, in the dead of winter it's a complete fail. I refuse to pay $100 a month for me to have to make my way to the basement in the dead of winter to raise the temperature. I also invested in their security system. What's the point if during their pathetic blackouts someone steals my packages. 

 

I WANT MY MONEY BACK!!!!!

Community Support

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7K Messages

4 years ago

@nanohurtz  Hello. I received your private message and responded asking for some more information so that we can resolve why you are not able to log into your app. Thank you

Contributor

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3 Messages

4 years ago

I have not posted to this community in probably a year. My app is working fine, someone tied me into their rant.
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