Blossom_Possom's profile

Contributor

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1 Message

Friday, December 19th, 2014 12:57 PM

Follow up on Digital Life App

RichJ44 posted a complaint, over a month ago, about the Digital Life App crashing every time they used their key fob.  My husband and I are having the same issue. 

 

At the time of his original post, a Community Support Specialist said they were "looking into the issue."

 

"Looking into the issue" doesn't stop the app from crashing every time I use it.  Could we please have an update or a little more information or at least wave the white flag of surrender so we will know you have no intention of fixing this issue.

 

It also seems impossible to find a way to contact anyone about this any other way than through this forum.  But I would be grateful for a link to support email or a phone number if I am missing something.  Thank you.

Tutor

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6 Messages

8 years ago

You can call 855.288.2727 and talk to tech support. My digital life on my Andorid phone crashes all of the time, on my iPad it does well. I hope they fix it soon.

Community Support

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7K Messages

8 years ago

Hello @Blossom_Possom  and @RoyMercer!

 

We are looking into the reported trouble with the Digital LIfe App, and keyfob.  We'd like to contact you directly to troubleshoot. 

Please click here to send Digital Life a private message. Include the account holder name, service address, the best contact number, and an email address.

We look forward to hearing from you soon!

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