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Community Support

Community Support

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6.5K Messages

Mon, Apr 27, 2015 2:41 PM

Digital Life blank camera view on Samsung Galaxy Note 4 Resolution

Some customers using the Samsung Galaxy Note 4 have encountered a blank page when selecting cameras within the Digital Life Android Application. Follow the steps below to view cameras on the Samsung Galaxy Note 4.

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Accepted Solution

Official Solution

Community Support

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6.5K Messages

6 y ago

Follow the steps below to view cameras on the Samsung Galaxy Note 4.

 

Steps required on computer.

  1. Log into your Digital Life Account from any computer
  2. Click Custom Views
  3. Click Create Your Own
  4. Drag cameras you want to view into specified area
  5. Name the view
  6. Click Save

Steps required on Samsung Galaxy Note 4.

  1. Log into you Digital Life app on the device
  2. Click Views
  3. Select the view named previously
  4. Select the desired camera
bigmac1197

Scholar

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194 Messages

6 y ago

I did this on my own before they admitted the trouble. This was caused by something YOU GUYS did and I can't see why you don't put it back as it was. It was working great until you did something!Making a work around to cover your blunder is no way to fix it!!I really have lost faith in at&t! 

bigmac1197

Scholar

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194 Messages

6 y ago

This is the solution for the trouble you caused?? A work around to cover it up? Come on and fix what was working great!! Since this is your fix how about after I select which camera I want to see make it show a "live" feed and not a snapshot. If I wanted that I would go to the gallery! The old way it went "live" as soon as it opened. At least make the work around work!

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