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ElvinZN's profile

Contributor

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1 Message

Friday, September 13th, 2019 1:21 AM

You've tried to unlock this device too many times. Wait 30 days and then submit a new request.

When I try to unlock my device, it said" You've tried to unlock this device too many times. Wait 30 days and then submit a new request." So I waited for one month and tried again, but it still said that. And I waited another month and tried again, but it still said so. I've waited for three months and tried three times!!!!! I want to know exactly how can I unlock my device? Please solve my problem as soon as possible!!!!!!

Community Support

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224.9K Messages

4 years ago

Hi @ElvinZN
 
Thank you for reaching out to us today. If your device meets all of the unlock criteria, we'll be happy to review this matter for you. I am sending you a private message (PM). Please check your forums private messages by clicking the envelope in the top section of this page or click Forums Inbox. Locate the PM from ATTCares and reply to my message with the requested account details. Thank you.
 
Darais, AT&T Community Specialist
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