Wireless account access
Customer Service, chat and in store can't help so far...
I got a new IPad with wireless service through Costco. They set up a temporary pass code to access my account. (No idea what it is)
I tried to reset it, but the AT&T site wants to text you a temporary code....yeah, how when it's an IPad, not a phone?
They also used a "e-sim" for this iPad, so I can't pull the Sim and put it in a cell phone temporarily either.
I just want to log on to my online account, make changes, pay the bill etc.
All the customer #'s are not manned and throw you to disconnect.
All the chat people keep giving you the same 3 #'s to call, or push it off on going to a store for help, and they can't do anything either.
Anyone else have the same problem??