Skip to main content
AT&T Community Forums
Don’t miss your chance to add AT&T Protect Advantage. Peace of mind, starting at $15 per month. Open enrollment ends 8/31. See all protection plans.



1 Message

Mon, Nov 12, 2018 9:09 PM

WiFi calling invalid address

I just recently upgraded to an iPhone XS Max, though the problem was on my iPhone 8 Plus as well, I want to enable WiFi calling because I have terrible service where I live but it says my address is invalid. I’ve gone to the USPS website and entered my address into WiFi calling correctly but it keeps saying it is invalid when I retype it into the WiFi calling option. I’m tired of missing important calls and getting spammed with messages from days ago is there any way to fix this?


Accepted Solution

Official Solution

Brand User

Community Support


128.4K Messages

2 years ago

Good evening @Kaelahallock, allow us to lend a helping hand. In order for WIFI calling to work, you will need to update your address in the E911 database. We recommend using google to find the non emergency phone number for your local area. Once you have found the number, you will be able to request that they update your address. Thanks for reaching out to us.


Makaela, AT&T Community Specialist.


Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Get started...

Ask a new question