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pastormb's profile

Contributor

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1 Message

Sat, Mar 17, 2018 11:13 PM

Why is volume too low for others to hear me on my Iphone 6?

I can connect with callers and people whom I call, but I can't be heard. I have volume turned as high as possible with buttons. Actually they can hear me but well enough to converse. This is an Iphone 6 that was refurbished.

ATTHelp

Community Support

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203.8K Messages

5 years ago

Hello @pastormb,


Welcome to the Community Forums! I’m sorry to hear your device is acting up, but I would be more than happy to help.


How long have you been having this issue? Were there any device or account changes when it started? Once I know, I will be able to better identify the issue.


In the meantime, please try our Troubleshoot & Resolve Tool; it’s like having your own personal technical support assistant! Once here, choose your device and select Audio under Device/software issues. Answer all the questions to receive a resolution.


If you need any additional assistance, please don’t hesitate to let us know. Have a great day!


Jax, AT&T Community Specialist

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