Hurry! Find the perfect gift today! Everyone gets our best deals on any smartphone!
The new iPhone 15
pastormb's profile



1 Message

Saturday, March 17th, 2018 11:13 PM

Why is volume too low for others to hear me on my Iphone 6?

I can connect with callers and people whom I call, but I can't be heard. I have volume turned as high as possible with buttons. Actually they can hear me but well enough to converse. This is an Iphone 6 that was refurbished.

Community Support


225K Messages

6 years ago

Hello @pastormb,

Welcome to the Community Forums! I’m sorry to hear your device is acting up, but I would be more than happy to help.

How long have you been having this issue? Were there any device or account changes when it started? Once I know, I will be able to better identify the issue.

In the meantime, please try our Troubleshoot & Resolve Tool; it’s like having your own personal technical support assistant! Once here, choose your device and select Audio under Device/software issues. Answer all the questions to receive a resolution.

If you need any additional assistance, please don’t hesitate to let us know. Have a great day!

Jax, AT&T Community Specialist

Not finding what you're looking for?