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clearatwater's profile



1 Message

Thu, Nov 22, 2018 1:11 AM

We're sorry. We can't unlock this device.

I have 2 of the iPhone 5S, these were purchased 5 years ago and are paid off in full, these are not company phones and my account is current.  Neither phone was replaced due to warranty or insurance.


I would like to unlock the phone so I can use it overseas.  When I enter the required information for each phone I receive the reply "We're sorry. We can't unlock this device."


ACE - Sage


89.4K Messages

3 y ago

Call ATT and talk to tech support. 

I suggest you ask why that denial message came back


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