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SamerTall's profile

Contributor

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2 Messages

Wednesday, October 9th, 2019 4:34 AM

Weird phone calls

This has been happening to me in the last 2 years.  People are calling me asking why I called them.  Of course I didn't, but they are understandably sad.  Also I am getting calls from people leaving no vm and when I call them back or text them, they tell me the same thing.

 

Does anyone have the same problem with a fix other than changing my phone number that I've had for a lifetime? Btw this destroyed my small business 😞 I no longer able to know when to answer!!!

 

Thank you

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1 Attachment

Accepted Solution

Official Solution

Fl_retire

ACE - Professor

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2.8K Messages

4 years ago

Telemarketers and scammers are using a computer program to spoof your number and other numbers. The are also using what is called neighborhood spoofing of the same area code and prefix in hoping the person receiving the call thinks it is a local number.  Links below has info on this. 

https://nomorobo.zendesk.com/hc/en-us/articles/360016100171-What-is-Neighbor-Spoofing-

https://support.robokiller.com/hc/en-us/articles/360014242892-What-is-Neighbor-Spoofing-and-how-do-I-enable-it-

Contributor

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2 Messages

4 years ago

Can’t wait to end my contract. I will never use AT&T again. I will throw IPhone in trash
Fl_retire

ACE - Professor

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2.8K Messages

4 years ago

Sprint, TMobile, and Verizon customers are having the same problem with telemarketers using your or other individual’s numbers. Which other wireless carrier will you go to?  Federal government and wireless phone companies are working on helping identify and block telemarketers. I hav set my phone to only allow contacts to ring through to me, other non coNtact numbers go to voicemail. 

New Member

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1 Message

2 years ago

add 1888-573-1302 to your list.  Fake student loans.  & used a familiar name.

dwill05

ACE - Master

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7.8K Messages

2 years ago

No one here is keeping any sort of list that gets added to by someone posting a number.

ATTHelp

Community Support

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214.9K Messages

2 years ago

Greetings @lavdrmoon4 

 

We understand how frustrating it can be to receive fraudulent calls to your mobile device. Allow for us to further investigate, as well as provide some helpful security measures, that you can take to ensure your device's privacy.

 

Before we continue, we would need the following information from you to be of further assistance:

 

  • Have you recently installed any third-party or AT&T branded security apps on your Apple device?
    • To better protect your data and personal information, we recommend downloading the AT&T Mobile Security as well as the AT&T Call Protect App, to leverage the spam calls you have been receiving. For more information, feel free to access the following links provided.
  • Have you accessed any websites or signed up for any subscriptions from your email / web browser? 

 

We hope this information was helpful and look forward to your response!

 

 

Ty, AT&T Community Specialist

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