Contributor
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3 Messages
Web Sales and chat
When you are told something in the chat box when shopping on the AT&T site it is not necessarily the truth.
Was told one thing in chat only to have a AT&T rep tell me that the information that i was given was not correct. That I could return the Phone under the buyers remorse clause. So now I take a Christmas gift away from the recipient to return it. It seems that AT&T is using some Fraudulent sales teniquecs.
dwill05
ACE - Master
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9.1K Messages
9 years ago
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mpresti8
Contributor
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3 Messages
9 years ago
Read it Dwill i was told that my bill would not increase. That was why i purchased the phone
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cousintim
Professor
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1.7K Messages
9 years ago
Web chat should never be used to discuss sales terms, pricing or billing. It is designed to respond to basic, entry-level usability questions.
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duguidb
Contributor
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1 Message
6 years ago
AT&T Web Sales Center has asked that I call 1/800/610-7283. That line is down with a goodbye and a hang up. I am responding to an online request. Can someone get the line going? Thanks!
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