Voicemail Transcription Problem NOT solved for iPhone 6s and iOS 10-0.2
I am posting this after chatting with Apple today because there is another post that indicates this problem is solved. NOT:
When I get voicemails about 50% of the time I get a message on the voicemail screen of my Iphone 6S that says "Transcription not available". When that message appears the play back triangle and the message bar are grayed out and the message length shows 0.00 to 0.00 even though the caller has actually left a message. There is no way to retrieve the message and no way to disable the transcription feature. Apple had me do the reset network setting thing after doing a hard reset and all that accomplished was to lose all my network passwords which I now have to find and re-enter so beware if you decide to try this. Siri is, and has been, set up with American English. Prior to having the transcription feature I had zero problems with my voicemail. Apple really messed this one up by not doing adequate field testing and by not having an option to turn off trasnscription. Now aparantly Apple and ATT are pointing fingers at each other. Comon guys, let's get together and get this serious problem fixed!!