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Tue, Oct 8, 2019 2:16 PM

Voice mail is NOT working

My voice mail has been down for 2 weeks now. How can this be fixed?  My husband's has been down too. We took our phones to the AT&T store and they told us they were working on it....that has been a week now and it is STILL NOT WORKING !!! We need our voice mail for work !!! WHAT"S UP ? And do we get credit for this mess???




Brand User

Community Support


140.3K Messages

a year ago

Hi @madzakgram,


We apologize for the inconvenience. This is a top priority and AT&T is working around the clock to provide a resolution. Please try accessing your voicemail using the Visual Voicemail app. Once your voicemail is back up and running, we can take a further look into your credit request.


Hope this helps!


Chasidy, AT&T Community Specialist

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