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Contributor

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3 Messages

Fri, Jan 18, 2019 6:44 PM

Voice mail full

iPhone 8, recording states voice mail box full. All messages, deleted, still will not take voice mail. Have followed all steps to clear. 

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Brand User
ATTHelp

Community Support

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132.8K Messages

2 years ago

Hello @Mikeyshoney!

 

To help get your voicemail feature back fully operational, you can access our AT&T Device Support/ iPhone 8,8+ and select Voicemail to follow the prompts for further assistance.

 

Let us know if this helps.

 

Dwight, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Brand User
ATTHelp

Community Support

 • 

132.8K Messages

2 years ago

Let's look into that for you, @Mikeyshoney!

 

Have you, at any time, been able to access voicemail? If so, how long has this specific issue been going on? Also, please reply with your device's make and model so we may provide adequate support.

 

Looking forward to you reply!

 

Lar, AT&T Community Specialist

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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3 Messages

2 years ago

Hi Lar,
My phone is a Apple I Phone 8 Plus. Yes, I have had voice mail up to about 2 to 3 weeks ago. I always delete and have never had a build up of voice mail. I have cleared it all. I have reset my password, turned phone on and off again, pressed the 1 key. I also wonder about an app I installed called RoboKiller. It blocks calls on unwanted callers. The list of blocked calls was about 200 numbers. I deleted those and disabled the app. Thank you for your help.
Brand User
ATTHelp

Community Support

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132.8K Messages

2 years ago

Thanks for replying back to us @Mikeyshoney

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

 • 

3 Messages

2 years ago

Yeah! It worked. I have voice mail again. Thank you so much for your assistance.
Brand User
ATTHelp

Community Support

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132.8K Messages

2 years ago

That's great to hear, @Mikeyshoney!

 

We're glad to be of service and appreciate your participation in Community & Forums.


We hope you enjoy the rest of your day!


Lar, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

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2 Messages

a year ago

IPhone 6. Yes I’ve had access to voice mail. 

Contributor

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1 Message

a year ago

Says voicemail full but it’s not

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