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drcris10a's profile

Tutor

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2 Messages

Thursday, April 6th, 2017 10:44 PM

Visual Voicemail unnavailable

I just returned from traveling abroad, where I used my iPhone 6s and now I cannot access my visual voicemail.  How can I access my visual voicemail again?

Accepted Solution

Official Solution

Employee

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10 Messages

7 years ago

Hi @drcris10a!

 

Welcome back! I hope you had a great trip! You can use our AT&T Troubleshoot & Resolve tool to guide you through steps to fix issues with your Visual Voicemail.

 

Tutor

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2 Messages

7 years ago

Thanks you, this worked!

Contributor

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1 Message

7 years ago

I tried these steps to reset my visual voicemail. All it did was reset the password, but now I don’t even have access to the voicemail tab. I actually have to press and hold 1 to call voicemail. The voicemail tab says to set up Visual voicemail but then it won’t let me set it up. It keeps telling me it’s unavailable and to try again later it’s been two days of this.
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