The new iPhone 15
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New Member

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1 Message

Wednesday, March 18th, 2020 6:24 PM

US AT&T Activation Policy

Hi. I have a problem to use my sim-card (which i used yesterday), cause of the US AT&T Activation Policy. I tired to reach operator but nobody could help me. I used this phone with ukranian sim card only, I'd never had AT&T sim card. What should I do?

FYI the phone was a present from my friend...

Accepted Solution

Official Solution

Former Employee

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32.9K Messages

4 years ago

if it was a present from your friend are you 100% sure he didnt have at&t? operators cannot help the only way to unlock it is from the unlock portal

https://www.att.com/deviceunlock/#/

ACE - Sage

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116.1K Messages

4 years ago

That message means that the phone is carrier-locked AT&T. Constructive gave you the link to the unlock portal
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