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doolin's profile

Contributor

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1 Message

Wednesday, December 14th, 2016 4:43 PM

upgraded iphone 6 and my sim I entered was wrong now I need the puk code been a headache anyone code

upgraded iphone 6 and my sim I entered was wrong now I need the puk code been a headache anyone have the  codes

 at & t chat is 15 minutes wait I have had the phone over 2 years and cant dial really need help cause its my only phone thanks  !!

ATTHelp

Community Support

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207.5K Messages

6 years ago

Hello @doolin!

 

First, I would like to apologize about the waiting time with our chat service. I understand the inconvenience of not being able to use your phone.

 

The great news is there are a couple of options to obtain the PUK code required. The easiest way is directly from your myAT&T online account. Please visit this link, which will guide you through the steps to get the PUK code and unlock your SIM card.

 

If you have any issues with the online process, please send me a private message to @ATTMobilityCare with your full name, phone number and the best time to contact you so I can get account details to get this resolved as soon as possible.

 

Thank you for your time and have a wonderful weekend!

 

 

Anabel, AT&T Community Specialist

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