Get the new iPhone 15, iPhone 15 Plus, iPhone 15 Pro & iPhone 15 Pro Max from AT&T Now!
The new iPhone 15
davidclifton's profile

Contributor

 • 

1 Message

Thursday, August 10th, 2017 5:16 AM

Upgrade from referb iPhone to new iPhone

I filed an insurance claim to cover a damaged iPhone 6. They sent me a refurbished iPhone 6 (I'm not happy), and in a different color. Is there any way to get a new iPhone instead of this referbushed rubish that "insurance" issued me? Thanks

ACE - Expert

 • 

16.4K Messages

6 years ago


@davidclifton wrote:
I filed an insurance claim to cover a damaged iPhone 6. They sent me a refurbished iPhone 6 (I'm not happy), and in a different color. Is there any way to get a new iPhone instead of this referbushed rubish that "insurance" issued me? Thanks

@davidclifton No, sorry.

 

I'm pretty sure if you read your policy that it says a refurb is okay and so is a different color (comparable model or some such wording).

 

 

ACE - Expert

 • 

23.8K Messages

6 years ago


@davidclifton wrote:
I filed an insurance claim to cover a damaged iPhone 6. They sent me a refurbished iPhone 6 (I'm not happy), and in a different color. Is there any way to get a new iPhone instead of this referbushed rubish that "insurance" issued me? Thanks

here this is for your reading pleasure.

 

Capture.JPG

Not finding what you're looking for?