Announcements

For the latest on our response to Coronavirus (COVID-19), click here.

Contributor

 • 

1 Message

Sun, Mar 3, 2019 1:41 AM

Unlocking

..Hi, I'm unlocking an iPhone 6 but I have not received the email to confirm the request ...

Help me please...

Responses

Accepted Solution

Official Solution

Brand User
ATTHelp

Administrator

 • 

113K Messages

a year ago

Hello @Juliormz,

 

Thank you for contacting us! We'd love to help. When did you submit your request? It can typically take up to two business days for us to respond to your unlock request. If that amount of time has passed already, be sure to check the spam folder on your e-mail. We look forward to hearing back from you!

 

Collin, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
AT&T TV – All Your Entertainment In One Spot.  Learn more…