AT&T Community Forums

Unlocking my iPhone

"Looks like the IMEI number you entered doesn’t match an AT&T device. Try entering it again. Dial *#06# on your mobile phone to make sure you have the right IMEI. " I'm having trouble trying to unlock my iPhone 6s. Please help ASAP!!

Responses

ATTHelp

Community Support

•

231.5K Messages

4 years ago

Thanks for reaching out @angeliL

We'd like to know more about your unlock request:

Was the iPhone purchased through AT&T or a 3rd-party retailer?
Has the cellphone completed either 60 days Postpaid or 6 months of Prepaid cellular service from AT&T?
Have you checked to make sure the device has Met All Eligibility Requirements to continue the unlock process?

Fill us in more details to continue further.

We look forward to your response.

Dwight, AT&T Community Specialist

0

angeliL

Unlocking my iPhone

ATTHelp

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