Unlocking my AT&T IPhone 8 after paying of the phone's balance (i got it off their BOGO promotion)
I've been trying to unlock my IPhone 8 for the past 3 days. I called AT&T and was told i needed to pay off the phone to get it unlocked. I followed all the directions i was giving, went on the site but it didn't work(error message was that i hadn't completed all the payments on my phone but i have made all the payments). After that, i went into an actual store and they told me the IMEI from the phone itself isnt the IMEI that they have in their system. I was confused, but waited till the next day to call AT&T. After speaking to a rep, she told me that she had manually changed the IMEI on file to the one that my phone was displaying and that once this was done, id be able to unlock the phone. Tried again and it didn't work. I'm not sure exactly what the problem is but i need this phone to be unlocked and i'd appreciate any help i get.