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victory06's profile

Contributor

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1 Message

Wed, Dec 6, 2017 5:32 PM

unlock

hello. i live in turkey. The phone I bought a year ago, when I made a restore, it was unlocked. can you help me

ATTHelp

Community Support

 • 

172.7K Messages

4 y ago

Hello @victory06,


I can certainly understand your concern with your device unlock and would be more than happy to assist you with this today!


If your device was unlocked after you restored. It means the carrier lock on the device was removed and the phone is eligible to be used on any network. Nothing to be alarmed by, the phone is just to letting you know the device has been unlocked from carrier.


Let us know if you have any additional questions. Have a wonderful day!


James, AT&T Community Specialist

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