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The new iPhone 14
lali88's profile

Contributor

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2 Messages

Friday, June 2nd, 2017 3:47 PM

unlock the iphone

hi everybody,
I have question and I'll be happy, if someone can help me.
I'm not living in USA and I need to unlock my iphone to work in my country with other operator. I have requested the unloch on att website online and first time I had become an answer, that it is unlocked. I was happy and try to turn my sim on but it dosn't works. I have requested unlock second time, but I become an answer that ,,We're unable to approve your request because the IMEI number provided doesn't match a device that's currently on the AT&T network,,. can someone advice, what can I do? I need to unlock my phone...
thanks in advice
sandblaster

ACE - Expert

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62.2K Messages

6 years ago

Either the phone is already unlocked and you just need to complete the unlock process by doing a backup/restore or the phone is locked but not to ATT.

Contributor

 • 

2 Messages

6 years ago

thank you for answer. I'll try restore.
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