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Bishoy's profile

New Member

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2 Messages

Saturday, July 30th, 2022 3:13 PM

Unlock my phone

I have bought iphone used from america locked and I can’t unlock it 

I’m not the first user 

i don’t know the account of the first user and i cant reach him 

i want to request to unlock it or know the payment plan 

I have the imei code and the serial no and my icloud on it

anything to help 

Accepted Solution

Official Solution

ACE - Expert

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64.7K Messages

2 years ago

Sorry, no one can help you. Only the original owner an pay it off and ATT will not identify or help you contact the original owner. You can put in your own unlock request yourself here but the phone has not been paid off, it won’t be unlocked.

https://www.att.com/deviceunlock/

New Member

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2 Messages

2 years ago

I can’t  put unlock request myself they ask me the account number

ACE - Expert

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64.7K Messages

2 years ago

You need to put in the unlock request as a non customer. 

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