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New Member
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5 Messages
Unlock my phone
I tried to unlock my phone many times but the site gives this messages Oops! Looks like we're having network difficulties. Try again later.
Responses
Rocky1183
Contributor
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3 Messages
6 months ago
I'm having the same problem too. I've been trying since 2 months ago, it doesn't work
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RomalllCuba
New Member
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14 Messages
6 months ago
And I'm too ,captcha don't work correctly .someone writes that phone not blocked in this network .liers
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dwill05
Master
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4.8K Messages
6 months ago
They aren’t actually having network difficulties. This response indicates that there is a problem with the information that won’t let it process. Could be any number of things, but right or wrong, if you keep constantly getting the same message over and over, the only option is to try and contact them directly. Alternately, you can try filing a FCC complaint.
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ATTHelp
Community Support
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144.9K Messages
5 months ago
We're sorry about the problem, @Marcoaziz85.
Sometimes, after new equipment announcements, we may experience an influx of device unlock requests as customers prepare to upgrade.
Please try back using in 24 hours, and, if the problem persists please post back so we can take a closer look. Thank you!
Keny, AT&T Community Specialist
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aniketkolhe
New Member
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1 Message
5 months ago
See here: https://www.att.com/deviceunlock/mykfcexperience
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Marcoaziz85
New Member
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5 Messages
5 months ago
Still not working @att help
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Marcoaziz85
New Member
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5 Messages
5 months ago
Still not working and the site still down and it gives the same message please solve the problem.. Thanks
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dwill05
Master
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4.8K Messages
5 months ago
Again, the site is not actually down. For whatever reason, the form is rejecting your input data for some unknown computer reason. Other than suggesting that you try a different browser, no one is likely to be able to identify or fix your specific problem. If you can’t get the online unlocking portal to work for you, you’ll have to contact AT&T directly to try to process the unlock from their end.
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