The new iPhone 14
Eddieyutt's profile

Contributor

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1 Message

Wednesday, July 26th, 2017 4:37 PM

unlock iphone

Please help unlock my iphone. I have been trying to unlock my ipone for over a week. Spending time calling customer service for hours and no one cannot help. They told me to pay the bill.  I paid the bill and they give credit back and denied ny iphone unluck request. I would like some body from the ATT to solve this problem or I will share this bad experience on social media with all the conversation I have recorded when I call customer service. 

 

ATTHelp

Community Support

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207.2K Messages

5 years ago

Hello @Eddieyutt!

Unlocking a device is a great thing to do because it allows it to be used on any network. I understand this is important to you and I am more than happy to help with this today!


After submitting an unlock request on this page please make sure you click url in the confirmation email sent to you. Opening the link will start the unlock process. Unlock requirements are shown on this page as well.


I want to make sure we get your device released as soon as possible. Please send me a private message to @ATTCares with your full name, IMEI of the phone to unlock, your wireless number, and account number. The IMEI is found by dialing:  *  #  0  6 # 


I look forward to your response. Thank you and have a pleasant evening!

Daniel, AT&T Community Specialist


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