Unlock iPhone from your operator
My name is Kathy.I want to describe my problem
Month ago I bought a new IPhone in store.The seller said that this phone is unlock(Neverlock, so I can use it with different operators around the world)but it’s not true.This phone is Locked carrier(I can’t use it with my Ukrainian operator)
I have been talk with your specialist many times,But the only way to solve it is to reset my phone,it’s not change anything.Your supervisor said that he can’t unlock my phone because I am not your client.He also propose me to do it by myself on your website.But when I put my imei on website it says that this phone is lost or stolen.It’s not true.
I don’t know what to do now.Apple support can’t help me,they said that only operator can unlock my iPhone.Please help me!I have a very bad situation with electricity in my country and my mobile internet is the only way to communicate with my family. If you can help me please answer for this email
i look forward to hearing from you