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Unable to receive group texts
I have sporadically been unable to receive group texts when an android user is involved in the group chat. I can send messages but only receive them after I restart my phone. I can send and receive messages though when all members are using iPhones. Any way to fix this?
ATTHelp
Community Support
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231.5K Messages
4 years ago
We've got you covered, @SBoyer!
Let's look further into your inability to receive text messages in a group unless the phone is restarted and your contacts use iPhone devices.
First, power your device completely off then back on again. This action helps reset your device and correct any minor issues on your phone.
Second, make sure you check whether specific contacts are blocked on your device. Simply go to your Phone App > select Settings (the three dots, beside the Search contacts bar) > your blocked numbers will appear before you as a list > select the contact you wish to unblock.
Let us know how this worked for you.
Lar, AT&T Community Specialist
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