Two new iPhone 12 Minis - one connects to 5G, the other does not
I've recently purchased 2 new 12 Minis, one for my son and the other for my daughter. Both are on my family's Unlimited plan. My son's phone was an old line, adding a new device. Transferred from an iPhone 6S. My daughter's was a new line, new device.
My son has reported that his phone never seems to connect to 5G - it is always listing its cellular connection as an LTE connection. My daughter's is successfully connecting to 5G.
We explored my son's Settings>Cellular>Cellular Data Options to see if we could toggle a preference for 5G connections. We noticed this difference:
Daughter's Cellular Data Options settings (connecting to 5G):
- Toggled on/off Airplane Mode
- Reset Network Settings
- Reset All Settings
- Uninstalled/Re-installed SIM card
- Wiped phone and restored from iCloud backup