Trying to preorder iPhone 6s and having trouble Please HELP
I have an iPhone 6 128 GB. I am trying to upgrade to the iPhone 6s and it says my options are to upgrade and pay or to pay off device completely. I went through the menus to upgrade and trade in my device and pay the cost to upgrade and it charged my credit card $212.50 to pay up to upgrade. Then when I tried to check out it abtuptly said I wasn't eligble to upgrade and that my order was cancelled. I have emails stating that my buy up to trade in and upgrade was paid and processed. Now my credit card was charged and I have emails saying thank you for the payment and whenever I try to do the same transaction its telling me theres a problem with my payment method. So even tho they already charged me $212.50 once there is a problem with my card suddenly and they are trying to charge me again. Customer service should be open on a night like this. Everytime I try to pre-order an iPhone I run into tech problems with this website. I just want to order my phone can someone please give me some advice or help me out? Thank you.