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New Member

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3 Messages

Wednesday, November 11th, 2020 9:41 AM

trading in an iPhone with a non responsive touchscreen

Is an iPhone 8 plus that has a non responsive touchscreen but the display still works considered a phone in good working order for the purposes of trading it in on an upgraded phone?  My display works great but one cannot interact with it--no gestures or anything work.  Home button works, though, as does everything--except the most important thing.  :-/

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Official Solution

ACE - Professor

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3K Messages

4 years ago

No.  Trade in phone has to be fully functional.  

New Member

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3 Messages

4 years ago

Thanks.  So is the best solution to go to either Apple or an authorized service provider like UbreakIFix and get the screen replaced, THEN do the upgrade if I still want to?

ACE - Professor

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3K Messages

4 years ago

Look at the cost benefit. If it costs more to repair than the trade in value there would not be any reason to repair and trade in. 

ACE - Master

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10.7K Messages

4 years ago

Currently, you are getting $700 for trading in a iPhone 8 Plus.  Can’t see a screen repair costing more than that.

The only issue I see is that the trade in offer likely isn’t going to be around forever, and could be gone by the time you get it fixed and ready to trade in.

(edited)

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