The new iPhone 15
Sminter's profile

New Member


1 Message

Wednesday, September 21st, 2022 8:19 PM

Trade in question

I have an iPhone 12 Pro Max. 
 I am eligible for a trade in but my back glass is cracked. I was wondering how much my phone can be traded in for. I know it wouldn’t be the full amount I was just curious of how much I could get for it to go towards a new phone. 

Accepted Solution

Official Solution

ACE - Master


10K Messages

1 year ago

You can go through the trade in questions to get a value here.

However, you’ll have to answer no when you get to the question about the device being free of cracks.  They might not even accept a phone with a broken screen.  Also, if you bought the phone from AT&T, it has to be paid off.  They won’t take a trade in if you still owe them money on it.

It may be worth looking at the cost of repairing the screen before you try to trade it in.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.