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J

New Member

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1 Message

Tue, Nov 24, 2020 11:00 PM

Trade in program

Hello! I’m trading-in both phones mine and my wife’s . Only got return label for one of the phones. Where’s my other return label ? Thanks order #  (Edited per community guidelines)

Responses

Varalakshmi

Moderator

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489 Messages

2 months ago

Hello @Josephzakirov,

Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver licence details, address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines http://sm.att.com/b9b8aa02 your personal details will be scrubbed. Have a great day!

Regards,
AT&T Moderator

dwill05

Master

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4.8K Messages

2 months ago

Did you both already get your phones, and on the same day?  If one of you did and the other didn’t, that may be why.

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