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The new iPhone 15

New Member


1 Message

Saturday, January 1st, 2022 4:05 AM

Trade in device

I wanna buy the iPad Pro 12.9-inch (2021), I have the iPad 9-gen and wanna trade in that device. But your menu don’t have it (just iPad 7-gen).

May I trade in the iPad 9-gen and how I can do that?

ACE - Sage


117.1K Messages

2 years ago

The 9 is the current generation.  With cellular function it's worth about $450 even on the used Market.  Why would you let yourself get ripped off by trade in? 

AT&T doesn't give you very much for trade in maybe 1/4 of its value.  Apple might do better. 

 If you received it as a gift, do you by any chance have a gift receipt so you could return it and get the full value? 


Your best option is to sell the iPad on swappa to get your best cash offer.

New Member


130 Messages

2 years ago

If it's not under trade-in devices on the website on the iPad pro then it's not eligible for a trade-in. 

Community Support


231.4K Messages

2 years ago

Hey there, @dolbysystem! Let's help you find out why you are not seeing your iPad listed for trade in.


We want to advise that @ShouJr is correct. If your device isn't in the menu then it is not eligible.


To learn more about your upgrade options follow these instructions. That new phone or tablet can be yours in minutes. Simply follow these instructions:

  1. Go to Upgrade your device.
  2. Select the device you want to upgrade.
  3. Choose your new phone.
  4. Follow the prompts to check out. Your total due will include any remaining balance on your old phone, if applicable.

We hope this info helps. Thank you for contacting our Community & Forums!


Lar, AT&T Community Specialist

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