
Contributor
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1 Message
“the configuration for your iPhone could not....” error message after update
I woke up this morning with the “the configuration for your iPhone could not be downloaded from Apache Corporation. cancelled” I’m not sure what happened here. I saw you reply to someone else with a similar issue about a hard reset, I tried that and it didn’t work. I tried to disconnect from my WiFi and try another WiFi source and it didn’t work either. This phone is a hand me down so I’m not the original owner. It’s an iPhone 7
ATTHelp
Community Support
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221.2K Messages
4 years ago
Hi @Nadiapadilla10,
Thank you for reaching out to us today. We'll be delighted to assist you.
Is this an AT&T-branded phone Are you still able to call, text and use data? Did this happen immediately after the update? With more details, we'll be able to proceed.
Darais, AT&T Community Specialist
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