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Wed, Sep 15, 2021 4:35 PM

The Apple iPhone 13 Pro Max - Order Now with AT&T

iPhone 13 Pro Max. Maximum power for maximum business.

 

iPhone 13 Pro Max. Superfast 5G and powerful A15 Bionic chip for incredible
performance, everywhere you work.¹ The best battery life ever in an iPhone so it can handle long work days and the most demanding tasks.²

 

The Apple iPhone 13 Pro Max! Order Now with AT&T!

 

 

Key Features

  • 5G for superfast downloads and high-quality video conferencing with your team¹
  • Lightning-fast A15 Bionic chip for supercharged productivity
  • The best battery life ever in an iPhone, up to 28 hours of video playback²
  • 6.7-inch Super Retina XDR display with ProMotion for a faster, more responsive feel³
  • Most advanced Pro camera system on iPhone
  • Cinematic mode adds shallow depth of field and shifts focus automatically in your videos
  • Durable design with Ceramic Shield
  • Industry-leading IP68 water resistance⁴
  • iOS 15 packs new features to do more with iPhone than ever before⁵
  • Supports MagSafe accessories for easy attach and faster wireless charging⁶

Don't Forget

 

Legal

¹ Data plan required. 5G is available in select markets and through select carriers. Speeds vary
based on site conditions and carrier. For details on 5G support, contact your carrier and see
apple.com/iphone/cellular.
2Battery life varies by use and configuration. See apple.com/batteries for more information.
3 The display has rounded corners that follow a beautiful curved design, and these corners are
within a standard rectangle. When measured as a standard rectangular shape, the screen is
6.68 inches diagonally. Actual viewable area is less.
⁴ Phone 13 Pro Max is spill, splash, and dust resistant and was tested under controlled laboratory
conditions with a rating of IP68 under IEC standard 60529 (maximum depth of 6 meters up to
30 minutes). Spill, splash, and dust resistance are not permanent conditions. Resistance might
decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user
guide for cleaning and drying instructions. Liquid damage not covered under warranty.
⁵Some features may not be available for all countries or all areas.
⁶Accessories are sold separately.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Accepted Solution

Official Solution

Community Support

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2.7K Messages

1 year ago

Learn about The Apple 13 Pro Max today! Check out the info above!

ChrisZ, AT&T Community Specialist 

New Member

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2 Messages

1 year ago

I have 11 credits left after this current bill. I got these credits by trading in a phone and buying my current phone.  The credits are $20.00 a month and called "Smartphone with Trade In Promo".  If I pay off my current phone in full so that I can trade it in to get the $1000 off iPhone 13 Pro Max, will I continue to get these $20 credits each month for the remaining 11 months? They are worth $220 and I don't want to loose them.
Thanks.
Matthew
Note: This comment was created from a merged conversation originally titled Will I continue to receive my current promo credits after I pay off and trade in my current phone?
sandblaster

ACE - Expert

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60.8K Messages

No, if you pay off the phone the credits stop.

Award for Community Excellence 2021 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
ATTHelp

Community Support

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203.6K Messages

1 year ago

Great question, @hollymabry. Let's look into those device credits for you!

 

Everybody's anticipating the new Apple iPhone 13. Customers upgrading their Apple device can save when they trade-in their old device!

 

However, please be advised that when qualifying for the $1000 off iPhone 13 Pro Max you will lose any previously applied promo credits once your old device is paid in full.

 

We hope this info helps!

 

Lar, AT&T Community Specialist

New Member

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5 Messages

1 year ago

So I pre-ordered two iPhone 13 Pro Max. One for myself and one for my fiance. The 2nd order I placed, I was charged tax, inmediately, for the phone and is now "preparing to ship". The first order I placed, I have yet to be charged tax and still says "preparing order".  I would think my first order would update first, which leads me to believe there is an issue. Could it have to do with the fact that my first order included a trade in and the 2nd order did not? 

Note: This comment was created from a merged conversation originally titled iPhone 13 Pro Max order Status
hayash18

New Member

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27 Messages

1 year ago

Pre ordered the IPhone 13 pro max. The billing address was an old address and No longer live near there. I changed the billing address but the phone is still set to be shipped to wrong address. How can I get it changed to the correct address or cancel before it’s too late? 

Note: This comment was created from a merged conversation originally titled Pre ordered IPhone 13 Pro Max billing address was wrong
dwill05

ACE - Master

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7.2K Messages

1 year ago

If you’re asking whether you can buy the phone through Apple and pay on the AT&T Next installment plan instead of Apple’s installment plan, then the answer is yes.

Community Support

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2.7K Messages

1 year ago

Morning @hayash18,

That happened to me so I feel the pain. Cancelling the ordering and then placing it again is what is normally recommended. Since you corrected the address, that fixes that portion of it. 

I personally went to my old address and grabbed the phone. Luckily the person at my old apartment took it to the office building. I was not able to cancel it since it was already shipped. 

ChrisZ, AT&T Comminity Speciaist 

ATTHelp

Community Support

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203.6K Messages

1 year ago

Let's look into why your first order is pending, @JWhitmon1!

 

Trade-ins can cause the order to result in a pending status which means the order has not reached the supply chain for processing.

 

Upgrade orders are under evaluation which includes requiring more information from the purchaser (security purposes) and/or a specific device may be on back order.

 

It's possible to continue monitoring the status of your order at AT&T Order Management center.

 

We hope this info helps!

 

Lar, AT&T Community Specialist

dwill05

ACE - Master

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7.2K Messages

1 year ago

@JWhitmon1   Are both of the phones identical?  Same model/color/capacity?  If not, it’s most likely that one model is more popular and sold out for launch day delivery and is on backorder.  OTOH, it may not actually mean anything right now and the second phone may change status to preparing to ship in the next day or two, and both will show up Friday.  Unless the order gets cancelled, it’s a bit too early to start worrying about it.  

As a note, AT&T shipping tracking usually doesn’t start until the day before, since AT&T only provides the tracking from their distribution facility in TX to you.  You don’t see the bulk shipping of the phones from Apple’s manufacturing facility in China to AT&T.  This is different for orders from Apple, because they ship direct from China to the buyer, so their tracking will start earlier.

In my experience, selecting a trade at the time of preorder has no effect on getting the preordered phone.  Almost everyone submits the trade in after getting the new phone, and if you don’t send it the trade, the worst that happens is that you don’t get credits and end up paying full price payments on the monthly bill.

New Member

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5 Messages

1 year ago

@dwill05

Both phones are identical, except for the capacity. The one shipping is 256 GB and the one in question is 512 GB. I honestly thought the 256 GB would be more popular. I ordered both of them within 6 minutes of the preorder going live. I'm gonna guess it will update today or tomorrow or Thursday like you said. Thanks for the reply!

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