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The new iPhone 15
gemwriter's profile

1 Message

Sunday, December 3rd, 2023 11:39 AM

Texting/messaging not working

I have the same issue as other who posted. Phone not receiving messages from short codes, i.e. notifications. I tested it with the ATT short code and that works but none other. Please help.

Community Support


231.4K Messages

5 months ago

Hello @gemwriter,


We hear you and let's get you the help you need. 


Please ensure that the below troubleshooting steps are done. 


  1. ⁠Text the word "test" to 611 to test SMS.
  2. Ensure that the device is ⁠up to date
  3. Try resetting the ⁠network

If you are still facing issues, please revert so we can assist you further.


Thank you for contacting AT&T Community & Forums,
Gary, AT&T Community Specialist.

1 Message

2 months ago

My iPhone 14 Pro Max can’t text any android device. Anyone else on att having this issue ? Everyone else on my plan can do so but they also have not did the update neither .

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