The new iPhone 15
tywinter's profile

Teacher

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13 Messages

Thursday, October 8th, 2015 4:29 PM

Text from Unknown

I have received a text from "Unknown" stating "Service Denied"

What does this mean?

Community Support

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15.2K Messages

8 years ago

Hello @tywinter

 

Are you still having the issue?

Thank you for reaching out to our community regarding the “Service denied” message.

Did you attempt to send a picture message prior to getting the message?

Did you send a text to a short code?

Do you have the data connection to the AT&T network enabled?

Please let us know, so we can further assist you.

 

Thank you,

Charise

Teacher

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13 Messages

8 years ago

I was actively involved in a group text 2 other iPhones and an android the day before that I was not receiving 90% of the text. They all rolled in at the same time as the texts from unknown almost 24 hours ago. Later I found out that someone sent me a text 2 days prior to the texts from unknown (iPhone to iPhone) and it never did come thru.

I did have signal and all services were turned on. I did not send a text to a short code and did not attemp to send any pictures.

I'd like to add that there were other text messages sent and received outside of the group text that was working.

As for your question wether I am still having the problem, I am not sure it may take more than a day before I know.

Contributor

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2 Messages

8 years ago

I am having this same issue.  It seems to be directly related to the massive group texting issue ATT is experiencing.  "Unknown" with a message "Service Denied" pop up when there appears to be group texting traffic on my phone that includes iPhone and non-iPhone devices.  Most of the time I can't send or revieve these group texts.

 

None of my friends on Verizon are having any of these issues.

 

As I said in another post, I have my entire company on ATT.  If they don't get this fixed, we are GONE!!  I am beyond frustrated!

Teacher

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13 Messages

8 years ago

Well...I first experience this issue during a group text with 2 other iPhones and 1 android. All iPhones have iOS 9 and I am the only one with the issue. Today texting with the same people it happened again. (2 weeks later)
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