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Annie91117's profile

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1 Message

Sunday, November 27th, 2022 5:53 PM

Switched from Verizon to AT&T

I switched my service/number from Verizon over to AT&T on Friday 11/25/22. I got a brand new phone from AT&T (iPhone 14 max). At first I was only not able to send messages or receive calls from my actual number. My messages were coming from my gmail account. I was still able to use the service though without Wi-Fi. I was able to use apps, use my GPS, etc. I was told until my “port”? Was finished transferring that this is how it would be. But now it is Sunday 11/27/22 and nothing is working at all unless on Wi-Fi. I am unable to utilize anything on AT&T 5G. I am not able to make or receive phone calls at all, even on Wi-Fi. 
I contacted Verizon and they said they no longer see me in the System and that according to them my number has been completely transferred. I was instructed to make sure my iPhone was updated to latest software so I did that too. Still….nothing. Can anyone help??? Hoping @formerlyknownas  will see this and be able to help 😕


ACE - Master


7.5K Messages

2 months ago

Call the port activation center at 855.401.9291.

It sounds like your port wasn’t completed properly.


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